What We Believe

Brands are built with an experience focus.

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Guest Focus

Your brand’s experience lift is our priority.

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Strategic Partnerships

Long-term relationships are the foundation of our 25-year history.

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Our customized solutions positively impact the guest experience.


Meet Our Leadership Team

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Steve Cohen

Chief Executive Officer

John Craig

Chief Operations Officer
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Felix Torres

Chief Technology Officer

GEM is proud to be part of the global technology community.

From local to global brands, we customize technologies and refocus management in order to maximize your guest experience.


Want to work at GEM?

We are always looking for new team members to join us at the forefront of innovation.